AUTOMATED FOLLOW-UPS

Follow up with every lead automatically.

Every enquiry gets an instant reply and a smart follow-up sequence by SMS or email - so leads stay warm and turn into bookings without you lifting a finger.

  • Instant replies to every new enquiry
  • Automatic follow-up sequences by SMS and email
  • Reminders sent before appointments
  • Review requests after every job
  • Turns cold enquiries into booked jobs
  • Runs 24/7 in the background
Get Started See How It Works

Automatic emails & SMS | Turn enquiries into bookings

Phone showing a new customer enquiry with automated follow-up messages, reminders and review requests

Instant Replies

Every enquiry gets an immediate response, day or night.

Smart Sequences

Timed follow-ups by SMS and email keep leads engaged.

Review Requests

Automatically ask happy customers for a review after the job.

EVERY ENQUIRY, FOLLOWED UP

From new enquiry to loyal customer.

Your follow-ups run on autopilot. A new enquiry gets an instant reply, gentle check-ins keep it warm, and after the job a review request goes out automatically.

01

Instant reply

The moment an enquiry arrives, a friendly reply goes out.

02

Follow-ups sent

Timed messages check in and nudge the customer to book.

03

Review requested

After the job, customers are asked for a review automatically.

No forgotten leads. No manual chasing. More bookings.

Tradesman checking a new enquiry notification on his phone beside his van

FREQUENTLY ASKED QUESTIONS

Got questions?

Everything you need to know about automated follow-ups.

Have a question? Contact us
How do automated follow-ups work?

When a new enquiry comes in, an instant reply is sent automatically. Timed follow-up messages then go out by SMS or email until the customer books or replies.

Can I customise the messages?

Yes. Every message can be tailored to your business, including the wording, timing and how many follow-ups are sent.

Does it work with my booking system?

Yes. Follow-ups link straight to your online booking page so customers can book in a couple of taps.

Will it send review requests too?

Yes. After a job is completed, customers are automatically asked for a Google review, helping you build your online reputation.

What about enquiries that come in by phone?

Our AI receptionist captures missed calls and adds them to the same follow-up sequence, so no lead is ever lost.

Is it included in my plan?

Automated follow-ups are included in the Growth and AI plans. See our pricing plans for full details.

What Our Customers Say

See More Reviews

Matt R.

Plumbing & Heating
★★★★★

We've had a noticeable increase in enquiries since our new website went live. Bookings, payments and reminders now all run themselves.

Daniel K.

Removal Company
★★★★★

Brilliant service from start to finish. Customers can request a quote, pick a move date and pay a deposit without us lifting the phone.

Sarah L.

Cleaning Company
★★★★★

Professional, reliable and easy to deal with. The automated follow-ups alone have brought in more work since the new site went live.

James T.

Electrical Contractor
★★★★★

From the first demo to going live, everything was handled for us. Enquiries are up and we finally look as professional online as we are in person.

Emma W.

Landscaping Company
★★★★★

Customers keep telling us how easy the website is to use. They can request a quote and book a visit in minutes, even while we're out on site.

Craig B.

Roofing Company
★★★★★

Setup was quick and the support has been excellent from day one. We're busier now than we've ever been since the new site went live.

READY TO STOP LOSING LEADS?

Follow up with every enquiry automatically.

Start Your Project
Quick setup No long contracts Dedicated support Built for businesses